Managed Infrastructure for

Enterprise systems require more than deployment. We provide the operational layer that transforms static hardware into a resilient, high-performance digital backbone.

Infrastructure Does Not Fail at Deployment — It Fails in Operation

The gap between initial configuration and long-term stability is where most enterprise risk lives. Performance degradation, configuration drift, and undetected security vulnerabilities often surface months after the hardware is racked.

Silent Degradation

Unmonitored packet loss and latency that erodes productivity.

Lifecycle Entropy

Firmware and security patches that fall behind established protocols.

The Pillars of Operational Resilience

Critical requirements for the modern distributed enterprise.

Continuous Monitoring

Full-stack visibility across network, endpoint, and cloud assets to ensure real-time health awareness.

Fast Response

Deep-layer pattern recognition across siloed data sources.

Proactive Maintenance

End-to-end autonomous command and control.

Operational Consistency

Standardized configuration management across 100+ global sites to eliminate edge-case vulnerabilities.

Standardized Governance

An Operational Model Designed for Stability

Obsidian Core moves beyond reactive support. Our approach integrates into your business as a dedicated operational layer, focusing on structural integrity and predictive risk management.

FOUNDATION

Hardened deployment standards using enterprise-grade hardware.

DETECTION

Real-time telemetry and heuristic anomaly detection.

OPTIMIZATION

Continuous tuning of performance parameters for optimal UX.

INDUSTRIES

ICT & Managed Service Capabilities

Network Mgmt

Core routing, switching, and SD-WAN optimization.

Managed CPE

End-to-end edge device management and configuration.

Monitoring

24/7 global telemetry and synthetic transaction testing.

Incident Mgmt

Structured resolution workflows and root-cause analysis.

Lifecycle Mgmt

Procurement, refresh cycles, and secure decommissioning.

OPERATIONAL COMMAND

Continuous Monitoring and Control

24/7

VIGILANT MONITORING

Constant observation of critical nodes through our unified Operations Center.

30s

ISSUE DETECTION

Automated triggers and synthetic probes detect failures before users report them.

100%

PERFORMANCE TRACKING

Detailed historical logs to identify trends and long-term capacity requirements.

From Deployment to Operational Readiness

Seamless integration of hardware into our managed ecosystem across your entire

footprint.

01. LAN/WAN Infrastructure

  • SD-WAN Orchestration
  • Multi-vendor Switch Fabric
  • Fiber Backbone Provisioning

02. Wireless Ecosystems

  • WiFi 6E High-Density Audits
  • Cloud-Managed Access Points
  • RF Interference Mitigation

03. Unified Endpoints

  • Automated MDM Enrollment
  • Asset Tagging & Tracking
  • Zero-Touch Provisioning

Operational Performance You Can Measure

Our Service Level Agreements are codified into our monitoring engine.

99.9%

CORE AVAILABILITY

15min

CRITICAL RESPONSE

Designed for Real Operational Improvement

Multi-Site Enterprise

A global manufacturing firm required unified network control across 14 international plants. Obsidian Core deployed a managed SD-WAN solution that reduced inter-site latency by 40% while centralizing security governance.

VIEW CASE STUDY

Network Operations Center

A regional banking group offloaded their primary monitoring and L1 incident management to our NOC. The transition resulted in a 65% faster mean-time-to-repair (MTTR) for branch connectivity issues.

VIEW CASE STUDY

Ensure Your Infrastructure Runs

Shift your internal focus from maintaining hardware to driving business innovation. Let New Connext manage the operational layer.

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